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ProteininkievBotSHIPPING AND PAYMENT
Link to the address of our store in the google map: Kyiv, Velyka Vasylkivska St, 72
Delivery cost:
Orders up to UAH 200 are not sent by cash on delivery to new customers.
Nova Poshta
Address delivery is always paid by the customer.
The cost of cash on delivery is always paid by the customer.
Orders up to UAH 1000 according to the carrier's tariffs.
Free delivery of orders from UAH 1000 per branch.
Ukrposhta
Address delivery is always paid by the customer.
The cost of cash on delivery is always paid by the customer.
Orders up to UAH 500 according to the carrier's tariffs.
Free delivery of orders from UAH 500 per branch.
Kyiv courier:
Orders up to 400 UAH - 100 UAH.
Orders from UAH 400 to UAH 2,000 - UAH 70.
Orders over UAH 2,000 are free.
Delivery is carried out within 3 working days from the moment of placing the order. Address delivery is made to the entrance. Please note that orders are not delivered on Saturdays and Sundays.
Before delivery, the delivery service employee must contact the buyer within an hour and inform about the delivery of the order. If there is no telephone connection with the buyer, the delivery service employee does not leave, unless the possible absence of communication with the buyer until the moment of delivery is specified when placing the order.
IMPORTANT for orders for wholesale items by Nova Poshta and Ukrposhta:
Orders for wholesale items (bags, barrels, factory packaging of raw materials) can be issued for shipment only with full or partial prepayment. Wholesale items are not eligible for free shipping.
IMPORTANT for orders with a discount due to PROMOTION (does not apply to quantity discounts or markdowns due to defects):
Promotional items are not eligible for free shipping unless otherwise stated in the promotional mailing list or on the product description page.
Store address
Olimpiyskiy shopping center, "Proteinkiev" store, -1st floor (exit from the metro, near IStore)
Algorithm of work in Ukraine:
1. Order on the website or by phone - the manager calls and draws up or clarifies all the nuances.
2. You receive an invoice for payment in private or confirm cash on delivery by Nova Poshta at the post office after receipt. In the case of cash on delivery, delivery will be more expensive (approximately cash on delivery: 2% of the order price + 20 UAH).
3. If you have chosen private payment, you will receive an SMS or mail (at your request) with an invoice to which you need to pay for the order. After payment you write SMS with payment time
4. We see the payment and confirm the shipment order, it goes to work. On the same day (if payment is confirmed before 15:00 (mon. 14:00)), the parcel will leave.
5. The next morning, before 11:00, our courier will send invoices to the office and the manager will be able to send you an SMS with the Nova Poshta invoice number to receive the parcel.
In the evening, you can find us by the SPORTS FOOD sign (temporarily the sign is not illuminated in order to save electricity).
Delivery regions:
- Ukraine:
- Chernihiv region
- Kherson region
- Poltava region
- Rivne region
- Cherkasy region
- Sumy region
- Kyiv
- Khmelnitsky region
- Ternopil region
- Kharkov region
- Kirovograd region
- Ivano-Frankivsk region
- Zaporozhye region
- Lviv region
- Volyn region
- Zhytomyr Oblast
- Dnipropetrovsk region
- Nikolaevkskaya area
- Donetsk region
- Lugansk region:
- Alchevsk
- Lisichansk
- Transcarpathian region
- Odessa region
- Kyiv region
- Chernivtsi region
- Vinnytsia region
